Terms and Conditions

Welcome and thank you for visiting Full Circle and reviewing our Terms of Use (“Terms”)! These Terms govern your access and use of Full Circle Ltd (“Full Circle,” “we,” “us” or “our”) products and services including any digital offerings provided via our websites (e.g., fullcircleglobal.com, full circle by Gillian McMichael, Full Circle Global, and any other sites to which these Terms are linked) and mobile applications (e.g., the fullcircle learning hub (LMS system)as well as our in-person programmes and consumer products (collectively, the “Services”) and in other ways as set forth herein. We refer to our websites and mobile applications (each, an “App”) collectively as our “Digital Properties”. These Terms also govern your use of all information, documents, catalogs, communications, files, text, graphics, and audio/visual content (collectively, the “Materials”) made available to you by way of the Services whether by oral, visual, electronic or other means.

1. Acceptance of the Terms

PLEASE READ THESE TERMS BEFORE USING OUR SERVICES AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. BY USING ANY OF OUR SERVICES, VISITING ANY OF OUR DIGITAL PROPERTIES OR ACCESSING IN ANY WAY ANY MATERIALS, YOU AGREE TO AND ARE BOUND BY THESE TERMS, OUR PRIVACY POLICY AND ANY OTHER TERMS WHICH MAY APPLY TO YOU. IF YOU DO NOT AGREE TO THESE TERMS OR THE PRIVACY POLICY, YOU MUST NOT ACCESS OR USE OUR SERVICE, DIGITAL PROPERTIES OR MATERIALS.

We reserve the right to change these Terms at any time, without any prior notice to you. Any updates to these Terms will be posted or linked to from our Digital Properties, including at www.fullcircleglobal.com, and will apply to you prospectively, so you should check back each time you use our Services so you are aware of any changes, as they are binding on you.

2. Medical and Therapeutic Disclaimer

We provide Materials for general informational purposes only and these Materials are not intended or implied to serve as medical or therapeutic advice, diagnosis or treatment. You should not use any Materials as a preventative health measure, gauge the state of your health or to diagnose or treat any health issues, illnesses or diseases. Full Circle does not provide any medical or therapeutic advice. If you have or suspect you have a health or medical problem, you should consult with your physician or another qualified healthcare provider.

Full Circle neither endorses nor is responsible for the accuracy and reliability of any products, services, events, opinions, advice, or statements made by anyone other than an authorised Full Circle representative while acting in their official capacity.

3. Payment & Refund Policy for open training programmes, including cancellations & substitutions

Full Circle Global, Full Circle Development Consultancy Ltd accepts course bookings through the Full Circle Global web site, payment being made online by credit card, strip or PayPal. For some clients, we will invoice and payment may be made by BACS or cheque. In making such bookings clients accept this refunds, cancellations and substitutions policy.

For credit card payments, the course fees are payable in full at the time of booking. Places on Full Circle Open courses are strictly limited. Upon receipt of your order and payment your place will be confirmed.

For payments on invoice, we require the booking fee to be paid no later than one week before the start of the course.

Cancellation charges and refunds do not apply and no refund will be payable for non-attendance. We regret that we have to do this, however all bookings involve administrative costs and it is difficult to fill spaces made vacant by late cancellations.

Alternatively, a substitute delegate can be named at any time before the course. There will be no extra surcharge for making a substitution.

It may be necessary for reasons beyond the control of Full Circle Global, Full Circle Development Consultancy Ltd to change the content and timing of the course, the date, venue or instructor. Full Circle Global, Full Circle Development Consultancy Ltd reserves the right to cancel a course up to and including the date of the course if insufficient bookings have been received. We will strive to give as much notice as possible in such an event. In all cases, people who had registered to attend a cancelled course will be given the option of a full refund or of rescheduling to a future course date but Full Circle Global, Full Circle Development Consultancy Ltd Full Circle By Gillian McMichael disclaim any further liability.